Get to Know the Resort

Make the most of your stay at Casa Del Mila Oro with everything you need to get familiar with the resort before you arrive. Explore our property map, take a closer look at the resort through our video, and review helpful information and resort rules for your stay. Whether you're visiting for the first time or returning to Osoyoos, you'll find the essentials right here.

Resort Rules

We want every guest to enjoy a comfortable and relaxing stay at Casa Del Mila Oro. Please take a moment to review these resort guidelines and helpful information before your stay.

Check-In & Check-Out

Check-in begins at 4:00 PM, and check-out is by 10:00 AM. Please plan your arrival and departure accordingly so our team has sufficient time to prepare accommodations for incoming guests.

Cancellation Policy

Cancellations made at least 30 days prior to arrival are eligible for a refund, less the equivalent of one night's accommodation plus applicable taxes. Cancellations made within 30 days of arrival are subject to the resort's cancellation terms. Extended and monthly stays may have different cancellation and deposit requirements.

Quiet Hours

Quiet hours are from 11:00 PM to 7:00 AM. Please be considerate of neighbouring guests and keep noise to a minimum during these hours.

Smoking

Casa Del Mila Oro is a non-smoking resort. Smoking is not permitted in accommodations or throughout the resort property, including patios, balconies, common areas, the beach and dock areas.

Pets

Pets are permitted only in designated pet-friendly units and must be approved as part of your reservation. Pets must be kept on a leash while around the resort and are not permitted on the townhouse grass areas or beachfront.

Pool & Hot Tub

Please respect all posted pool and hot tub rules and supervise children at all times. Guests are asked to be considerate of others using these shared resort amenities.

Beach & Dock Areas

Please help us keep the beachfront and dock areas clean, safe and enjoyable for everyone. Buoy moorage is not permitted anywhere along the resort's beachfront.

Boat Moorage

Boat moorage is available only to guests staying in a Casa Del Mila Oro condo or townhouse and must be arranged through the resort. Dock slips are designed for vessels with a recommended size of up to 24 feet LOA (length overall) by 8 feet beam (width). Slips #1 and #2 are located in shallower water and are generally better suited to smaller watercraft.

Occupancy

Maximum occupancy varies by accommodation. Please ensure the number of overnight guests does not exceed the occupancy permitted for your reserved condo or townhouse.

Respecting the Resort

Please treat your accommodation, private outdoor spaces and shared resort areas with care and consideration. Guests are responsible for leaving their unit and surrounding areas in good condition and respecting the enjoyment of other guests and residents.